Introduction
At Right Force Security Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, or contact us. As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws. By using our services or providing us with your information, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.
Information We Collect
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any details shared when requesting a quote, contacting us, or inquiring about our security services. This may include data from forms on our website, emails, phone calls, or in-person interactions. Additionally, we may automatically collect non-personal information through our website, such as your IP address, browser type, device information, and browsing behavior, to enhance user experience and site functionality.
For clients engaging our services, we may collect additional details necessary for service delivery, including business addresses, security requirements, and payment information. We do not collect sensitive personal data (e.g., racial or ethnic origin, health data) unless it is directly relevant to our services and with your explicit consent.
How We Use Your Information
Your personal information is used to provide and improve our security services, respond to inquiries, process requests for quotes or consultations, and communicate with you about our offerings. We may use it to customize our services, such as tailoring K9 security solutions or event protection plans to your needs. Non-personal data helps us analyze website usage, troubleshoot issues, and enhance our online presence.
We also use your information for internal purposes, including compliance with legal obligations, fraud prevention, and maintaining accurate records. Marketing communications, such as updates on new services or promotions, will only be sent with your consent, and you can opt out at any time.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it with trusted partners who assist in delivering our services, such as SIA-qualified security personnel, K9 handlers, or payment processors. These parties are bound by confidentiality agreements and are required to use your data only for the purposes we specify, in compliance with data protection laws.
In certain circumstances, we may disclose information if required by law, such as in response to court orders, regulatory requests, or to protect our rights, property, or safety. In the event of a business merger, acquisition, or sale, your data may be transferred to the new entity, with continued protection under this policy.
Data Security
Security is at the core of our business, and we apply the same rigor to protecting your data. We implement appropriate technical and organizational measures, including encryption, access controls, firewalls, and regular security audits, to prevent unauthorized access, loss, or misuse of your information. Our staff are trained in data protection best practices, and we limit access to personal data on a need-to-know basis.
Despite our efforts, no system is entirely secure. In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.
Your Rights
Under UK data protection laws, you have rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You can also object to processing, request data portability, or withdraw consent where applicable. To exercise these rights, please contact us using the details below. We will respond to requests within one month, though complex cases may take longer.
If you believe your rights have been infringed, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience. Essential cookies enable core features, while analytics cookies help us understand site traffic and performance. We may use third-party services like Google Analytics for this purpose, which may collect anonymized data.
You can manage cookie preferences through your browser settings. Note that disabling cookies may limit some website features. For more details, please refer to our Cookie Policy.
International Data Transfers
As a UK company, your data is primarily processed within the UK. If we transfer data outside the UK (e.g., to international partners), we ensure adequate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions, to maintain the same level of protection.
Retention of Data
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. For example, client data may be kept for up to seven years for accounting purposes. Once no longer needed, data is securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated policy will be posted on our website with the effective date. We encourage you to review it periodically. Continued use of our services after changes constitutes acceptance of the revised terms.
This Privacy Policy was last updated on February 22, 2026.